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Orders to the United
States:
Shipping
Method:
Orders shipped to U.S. addresses (including
APO and FPO addresses) are shipped via the U.S.P.S.
Orders to Hawaii, Alaska, and APO/FPO addresses are always
shipped Priority Mail. Due to customers' complaints about ground
shipments to these locations taking "too long," we will
not ship to Alaska, Hawaii, or APO/FPO addresses by Standard Mail,
Media Mail, or Book Rate. Your charge will be adjusted to reflect
this form of shipping.
Online Shopping
Cart Shipping Charges:
Standard
Shipping
Our Standard Shipping charge is 10%
of your order with a $5.00 minimum. This is for shipment via U.S.P.S. "Media Mail." Delivery averages 10-12 Postal
working days from when your order is picked up from our warehouse by
the Post Office.
Priority Shipping
Shipments
via U.S.P.S. "Priority Mail." average 3-4 Postal working
days from when your order is picked up at our warehouse by the Post
Office.
Please note that the
17% and 20% figures shown for the states below are a maximum
Shipping Charge. Should you purchase high-cost, low-weight items, we
may be able to adjust your shipping charge downward to reflect a charge closer
to actual shipping fees charged by the Postal Service.
For States in Zones 1-6, your
Priority Shipping charge is a maximum of 17% of your order
with a $9.95 minimum. (These states are Arizona, California,
Colorado, Idaho, Kansas, Montana, Nebraska, Nevada, New Mexico,
North Dakota, Oklahoma, Oregon, South Dakota, Utah, Washington, and
Wyoming.
For States in Zones 7 & 8, your
Priority Shipping charge is a maximum of 20% of your order
with a $9.95 minimum. (These states are Alabama, Alaska,
Arkansas, Connecticut, Delaware, Florida, Georgia, Guam, Hawaii,
Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland,
Massachusetts, Michigan, Minnesota, Mississippi, Missouri, New
Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania,
Puerto Rico, Rhode Island, South Carolina, Tennessee, Texas,
Vermont, U.S. Virgin Islands, Virginia, West Virginia, and
Wisconsin.
Military Orders
Orders shipped to families with a parent actively
serving in the U.S. Armed Forces (Navy, Army, Air Force,
Marines, or Coast Guard) receive free Priority Mail
shipping on all orders. This includes shopping cart orders as
well as orders placed through the mail or by phone. This
applies to orders shipped within the United States and APO/FPO addresses. Thank
You for your service!
Our shopping cart software is fairly simple and your on-line receipt
will not show the Free Shipping on military orders. However, once we
have received your order, we run the charge by hand and do not
charge the shipping.
Please let us know in the "comments" section of the
checkout form that you qualify for the Free Military Shipping and we
will be happy to not charge your shipping when we process your
order.
Non-U.S. Orders:
International Order Shipping Method:
We will try to select the best choice
of shipping method to combine speed with postage cost. Due to their
extremely high international charges, we do not ship international
orders via United Parcel Service.
Please note that with the new U.S. postage rates effective May 14,
2007, most of the surface shipping rates have been abolished.
This will most likely mean higher postage costs for overseas orders.
International
Order Shipping Charges:
Orders that are shipped outside of the
United States are charged actual shipping plus a $2.00 per order
handling fee.
Email our order
desk if you require further
information. For personal service, you can call us at 1-888-SPELL-86
or 509-843-5009 from 8:30 am to 4:30 pm Pacific Time or send a fax
to 509-843-3183.
Comments to: castlemoyle.com
© 2007 Castlemoyle Publishing
Spring office hours are 8:30
a.m. to 4:30 p.m. (Pacific Time)
We are closed weekends and U.S. Holidays
Castlemoyle Books
PO Box 520
Pomeroy WA 99347
509-843-5009
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