Interior of Castlemoyle Books in downtown Pomeroy, Washington

From the Shelves at Castlemoyle.com

 

Original Price: $16.95
Your Price: $13.56
You Save: $3.39

 

Crucial Confrontations

 

Category: Parenting

 


Author:
Kerry Patterson

 

Copyright/published Year: by McGraw-Hill

 

ISBN: 0071446524

 

Binding: Paper


Description:
Behind the problems that routinely plague families, teams, and organizations are individuals who either can't or won't deal with failed promises. Others have broken rules, missed deadlines, or just plain behaved badly. If anybody steps up to the issue, they often do a lousy job and create a whole new set of problems.

New research demonstrates that these disappointments aren't just irritating--they're costly--sapping organizational performance by 20 to 50 percent and accounting for up to 90 percent of divorces. Drawn from over 10,000 hours of real-life observations, Crucial Confrontations teaches skills to increase confidence in facing tough issues. Learn to:

* Permanently resolve failed promises and missed deadlines

* Transform broken rules and bad behaviors into productive accountability

* Strengthen relationships while solving problems

 


Condition Information

This book is new.

 

 

 

 

 

 

 


Comments to: castlemoyle.com
© Castlemoyle Books and Gifts

Office hours are 8:30 a.m. to 4:30 p.m. (Pacific Time)
We are closed weekends and U.S. Holidays

Castlemoyle Books
694 Main Street
Mail: PO Box 520
Pomeroy WA 99347
Phone: 509-843-5009
Toll Free Orders 1-888-SPELL-86
Fax: 509-843-3183
email: info@castlemoyle.com

 

Page Name: www.castlemoyle.com/shopping/display.asp?idno=PARE35126